Why customers choose Capricorn
Gearless drives on every model
The whole range runs gearless, rope or belt driven, so the ride is quieter and uses less power than older geared equipment.
ARD with UPS as standard
Every model includes an automatic rescue device with UPS. In a power cut the car goes to the nearest landing and the doors open.
Masonry or glass shaft
Models suit a masonry shaft, a metallic shaft or a self supporting glass shaft, so a lift can go into a finished house as well as a new one.
AMC for every brand
We maintain lifts we did not install. If your current supplier has gone quiet, you do not have to replace the lift to get it serviced.
Delivery in three months
Manufacturing starts once you approve the drawing. Delivery is within three months of the order and installation takes 10 to 20 days.
Service visits every two months
After handover our team visits every two months to keep the lift running, on top of the breakdown cover in your contract.
Standard and Comprehensive
Standard covers scheduled preventive visits, inspection, lubrication, adjustment and safety checks, with parts billed as they are used. Comprehensive includes parts within an agreed scope, so an unpredictable repair bill becomes a fixed annual figure. For apartment associations working to a budget, comprehensive is usually easier to defend even when the headline number is higher.
How to compare two AMC quotations
Ask both providers the same five questions. How many preventive visits a year, scheduled or on request. What is the committed response time for a breakdown, and separately for someone trapped in the car. Which parts are included and which are excluded by name, specifically rope, door operator, controller board and rescue device battery. Is repair labour included or billed. Is there a surcharge outside working hours. The cheapest contract is usually the one that excludes the expensive parts.
What a preventive visit covers
Ropes and terminations checked for wear and tension. Brake operation and lining. Door operator, gibs and safety edge adjusted, since door faults cause most breakdown calls. Guide shoes and rails lubricated. Levelling checked at each landing. Safety gear, overspeed governor and buffers. Alarm, intercom and rescue device battery tested. Controller checked for heat and loose terminations.
Entrapment response
A breakdown is an inconvenience. Someone trapped in a car is an emergency. Ask what the committed attendance time is, who holds the keys, and what happens at night and on Sundays. A contract that says nothing about this is a discount on parts, not a maintenance contract.
AMC packages
| Standard | Preventive visits, inspection, lubrication, adjustment. Parts billed separately |
|---|---|
| Comprehensive | Preventive visits plus parts within the agreed scope |
| Brands serviced | All makes, including lifts installed by other suppliers |
| Routine visits | Scheduled, frequency set in the contract |
| Breakdown support | Attendance committed in the contract |
| Records | Visit reports and a maintenance log per lift |
Frequently asked questions
- Will you service a lift installed by another company?
- Yes. We provide maintenance for all elevator brands, including lifts installed by other suppliers.
- What does an AMC cost?
- It depends on make, capacity, number of floors, age and how hard the lift works. We inspect the lift first. Quoting without seeing it either overprices the contract or hides exclusions.
- How often should a lift be serviced?
- Scheduled preventive visits through the year, with frequency set by usage. A lift in a busy commercial building needs attention more often than one in a private house.
- What is the difference between Standard and Comprehensive?
- Standard covers visits and labour with parts billed as used. Comprehensive includes parts within the agreed scope, so the annual cost is predictable.
- Can we switch providers mid contract?
- Once the existing contract ends, yes. We inspect the lift, document its condition, list anything needing correction, and quote from there.
Where we work
We supply, install and maintain lifts across Kochi, Thiruvananthapuram, Kozhikode, Thrissur, Kollam, Kannur, Alappuzha, Palakkad, Kottayam, Malappuram and the rest of Kerala, from our office in Vyttila, Ernakulam.